Mise en garde de l'Office de la protection du consommateur - Rappel important sur la sollicitation interdite concernant les thermopompes

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Source: Quebec - Fil de presse gouvernemental
Date: 2026-11-02 06:55:00.0
Tags: [Quebec, Energy, Affordability, Justice]

In response to a federal heat pump subsidy program, Quebec's Office de la protection du consommateur issued a strict warning regarding illegal door-to-door solicitation by itinerant merchants for heating and cooling appliances. Under the Quebec Consumer Protection Act, itinerant sales for heating systems, heat pumps, and related residential appliances are strictly prohibited. The agency reminds consumers that any contracts signed via such prohibited doorstep solicitations are illegal and unenforceable. The Office urges citizens to report violations and refuse unsolicited offers tied to government grants.